Statement of Privacy

This document was last updated July 27, 2019

Privacy Pledge

Triton Medical Solutions (“we,” or “us”) is committed to protecting user privacy. We take the protection of your personal information very seriously because our business is based upon the trust that you place in us. As you browse Triton Medical Solutions, you may generally do so anonymously without providing any personal information, but occasionally such information is required to process requests for products and services.

The information we collect is gathered to ensure secure ordering and to provide a more personalized shopping experience. This privacy statement explains the data collection and use practices of Triton Medical Solutions, see below for detailed information about how we protect your personal information.

Please read this privacy statement in full.

Collecting Personal Information

When we need information that personally identifies you (personal information) or allows us to contact you, we will ask for it. Generally, this information is requested when you are; subscribing to e-mail newsletters, accessing product updates, or when purchasing and registering products. Personal information collected by Triton Medical Solutions is often limited to name & e-mail address, but may include other information when needed to provide a service requested.

For instance: When you place an order for a product, we need to know your name, shipping address, billing address, e-mail address, telephone number, credit card number and expiration date. This information is required so that we can process and fulfill your order, send an order or shipping confirmation, as well as notify you of your order status.

All Internet transactions with Triton Medical Solutions are performed on a secure server that encrypts your credit card information to ensure it is not read by unauthorized third parties.

Use of Personal Information

We use your personal information for the following purposes:

  • To deliver services that you request or purchase.
  • To make the site easier for you to use by not making you enter your personal information more than once.
  • To alert you to product upgrades, special offers, updated information and other new services.
  • To help you quickly find products & services or other information.

When you purchase products online from Triton Medical Solutions or otherwise request product information, we will give you the opportunity to be added to our list to receive e-mail regarding product updates, special offers, important issues and new products. If you do not wish to receive e-mail updates, you can simply elect not to be added to the list. In addition, if you change your mind or wish to update or delete personal information (such as your address or phone number), we will endeavor to correct, update or remove the personal data you give us. You can do this by contacting our Customer Support at (480) 420-6336 or utilizing the contact information specified below.

When you buy and install a new product, we may ask you to register your purchase electronically. When you do, we keep this registration information on file with any information you’ve already given us on previous visits to our Web site. This is considered your personal profile.

Triton Medical Solutions may send out periodic e-mails informing you of technical service issues related to a product or service you requested. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

We occasionally utilize other companies to provide various services on our behalf including; packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Security of Personal Information

Triton Medical Solutions strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Triton Medical Solutions will not rent, sell or otherwise distribute that information with third parties without your permission, except under conditions explained above. Personal information is stored in password-controlled servers with limited access. You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.

While we use all reasonable efforts to safeguard the confidentiality of your information, Triton Medical Solutions will have no liability for disclosure of any information obtained due to errors in transmission or the unauthorized acts of third parties.

Triton Medical Solutions reserves the right to disclose personal information in special cases, when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Triton Medical Solutions Web site users, or anyone else that could be harmed by such activities. We may disclose personal information without notice to you in response to a subpoena or when we believe in good faith that the law requires it or to respond to an emergency situation.

Use of “Cookies”

To ensure we are publishing content customers need and want, Triton Medical Solutions collects site-visitation statistics using cookies. “Cookies” are pieces of information stored on your computer by the Web sites. you visit. We only use this information in aggregated form and only use site-visitation statistics for improving our site. When someone visits the site, a cookie is placed on the customer’s machine (if the customer accepts cookies) or is read if the customer has visited the site previously. If you choose to not have your browser accept cookies from the Triton Medical Solutions Web site, you will be able to view the text on the screens, however you will not experience a personalized visit nor will you be able to subscribe to the service offerings on the site.

The Triton Medical Solutions Web site. also may detect and use your IP address or domain name for internal traffic monitoring and capacity purposes or to otherwise administer our Web site. No personal information is obtained, rather just the patterns of usage of our various users may be tracked to provide you with improved service and content based on aggregate or statistical reviews of user site traffic patterns.

Changes to this Statement

Triton Medical Solutions will occasionally update this privacy statement.

Triton Medical Solutions reserves the right to change or update this statement, or any other policy or practice, at anytime. When we do, we will also revise the “last updated” date at the top of the privacy statement and any changes or updates will be effective immediately upon posting to Triton Medical Solutions.

If you have questions regarding this statement please contact-us.


Physical Address: Kyrene Corporate Center | 9280 South Kyrene Road | Suite 112 | Tempe AZ 85284-2954
Mailing Address: PO Box 13606 | Tempe AZ 85284-0061
Phone: (602) 457-7320 | Fax: (866) 467-4430