DENTAL SCHOOL CLINICS

A TRUE BALANCE BETWEEN STUDENT/RESIDENT EDUCATION, PATIENT CARE MANAGEMENT AND REVENUE CYCLE MANAGEMENT

PATIENT CARE MANAGEMENT

• Manage patient communication with all clinics, faculty, residents and students

• Schedule patients to ensure completion of comprehensive care

• Establish proper patient flow through all clinics

• Coordinate patient care with specialty departments

• Advocate for patient needs

• Create access to care through effective clinic scheduling

• Adopt technology for better patient confirmation, communication and flow through clinics

• Improve patient experiences in clinic

• Balance patient lists to assure that students/residents get the educational experiences they need

• Communicate with students/residents regarding their patient’s needs and sequencing their treatment to complete comprehensive care

• Provide a model for students and residents to learn from on efficient front office management of dentistry and patient care management

• Daily effective and efficient scheduling of clinic schedules to maximize patient care and student experience

• Develop and carry out programs that focus on advanced patient/student and resident experiences

• In network contracting and credentialing for medical and dental insurances for all clinics

• Insurance verification, processing and posting

• Monthly patient statements

• Financial management of all payments in clinics

• Establish effective payment options for patients to provide access to care

• Effective and efficient scheduling to meet maximum monthly revenue goals

• Establish maximum revenue production and collection goals based on student/resident availability, chair availability, and average appointment value

• Medical insurance billing for medical/dental procedures in all clinics

• Monthly reporting to reflect revenue and operational benchmarks