DENTAL SCHOOL CLINICS

A TRUE BALANCE BETWEEN STUDENT/RESIDENT EDUCATION, PATIENT CARE MANAGEMENT AND REVENUE CYCLE MANAGEMENT

PATIENT CARE MANAGEMENT


Manage patient communication with all clinics, faculty, residents and students

Schedule patients to ensure completion of comprehensive care

Establish proper patient flow through all clinics

Coordinate patient care with specialty departments

Advocate for patient needs

Create access to care through effective clinic scheduling

Adopt technology for better patient confirmation, communication and flow through clinics

Improve patient experiences in clinic

EDUCATION


Balance patient lists to assure that students/residents get the educational experiences they need

Communicate with students/residents regarding their patient’s needs and sequencing their treatment to complete comprehensive care

Provide a model for students and residents to learn from on efficient front office management of dentistry and patient care management

Daily effective and efficient scheduling of clinic schedules to maximize patient care and student experience

Develop and carry out programs that focus on advanced patient/student and resident experiences

REVENUE


In network contracting and credentialing for medical and dental insurances for all clinics

Insurance verification, processing and posting

Monthly patient statements

Financial management of all payments in clinics

Establish effective payment options for patients to provide access to care

Effective and efficient scheduling to meet maximum monthly revenue goals

Establish maximum revenue production and collection goals based on student/resident availability, chair availability, and average appointment value

Medical insurance billing for medical/dental procedures in all clinics

Monthly reporting to reflect revenue and operational benchmarks

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Nick WagnerDental School Clinics